Here at NOLIA, we take pride in handcrafting each piece to order, just for you, so that we are able to make something truly special. Since we don't start creating until you've placed your personalized order, please account for the processing + shipping times when estimating the arrival date of your order. Add the current processing time and the shipping time that you've chosen to get your estimated arrival date.
*Please note that while we will do everything we can to get your orders to you by Mother's Day, we cannot guarantee carrier delivery dates. Carriers (such as UPS + USPS) can be impacted by weather, shipment volume, and other unforeseen delays. Once we drop your order off with the shipping carrier, it is out of our hands and the tracking you will see from your provided tracking number will be the same information we have access to. It you are able, please order earlier than these cut off dates.
PROCESSING TIMES
*The number of business days it takes to handcraft your jewelry before shipping.
Our current processing time is approximately 2-4 business days.
If you need your order by a specific date, you are welcome to include it within the notes during checkout and we will do our best to meet those dates. However, we cannot guarantee rush processing due to the complete handcrafted nature of the pieces. Thanks for your understanding!
SHIPPING OPTIONS
*These are estimates provided to us by our shipping providers, and are not guaranteed by us. Current prices of each upgrade can be seen during the checkout process.
Domestic
USPS First Class ∙ 4-6 Business Days ∙ FREE on orders over $35
USPS Priority ∙ 1-4 Business Days
USPS Express ∙ 1-2 Business Days
UPS Ground ∙ 1-5 Business Days
UPS 2nd Day ∙ 2 Business Days
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Canada
UPS Standard International ∙ Delivery Times Vary
UPS Worldwide Saver ∙ 1-3 Business Days
*IMPORTANT for International orders: please note that there may be additional duties and customs charged to you by your country upon accepting your package from the customs office. This is an importation tax charged to you by your country. It is not additional shipping charge from us. Please understand that these are the responsibility of the buyer if they occur.
TRACKING YOUR ORDER
As soon as we ship your order, you will receive an email with the tracking number. If you didn't receive a shipping confirmation email after your estimated processing time passes, please feel free to contact us with your order number and we will send you the tracking info!
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